In most cases, your order will be delivered within the estimated time of arrival mentioned on the product page. However, the actual delivery date may be affected by courier arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.
Kindly note that your order might also be delivered in on or two batches, so if you do not receive all your items in the first package, sit back and relax, as it should be delivered in the second batch which you will receive a separate tracking for.
If however all your items are not delivered within the estimated delivery time (mentioned on the product page(s)) or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 10 days of the order date. 

Shipping Terms:
We deliver our Products within the UAE only at the time being
- Delivery takes 1-9 working days depending on the product you are ordering. Please refer to the Shipping Tab under each product page for a more accurate delivery time
- Our items are being shipped using our third party logistics partners to your doorstep. Kindly be advised that our delivery includes only delivery to your doorstep and not placing the items inside the house.
- Our Shipping fees are FREE all around UAE.